Freedom Pass Info

Renewing

At the moment, you should carry on using your current Freedom Pass but you will need to renew your pass some time between January and early March 2010. All current Freedom Passes will cease to work on 31 March.

The pass is normally renewed every two years to help prevent fraud but your new pass will be different in a number of ways:

• your new style pass will be valid for five years
• for additional security, your new pass will include a photograph of you on the card itself rather than on a separate photocard
• your new card will take up to 10 working days to arrive and will be sent to you in the post

For holders of the older persons pass:

We’re starting to renew Freedom Passes from 4 January 2010. To avoid a big rush we’ve allocated dates alphabetically by surname for you to apply for your new Freedom Pass. From January 2010, you'll be able to download the new style application form from this website which you can then take to any London Post Office branch, or pick up a printed version from the local Post Office. Use the list below to work out when you should go to the Post Office to apply.

• A/B/C/D/E surnames: 4-16 January 2010
• F/G/H/I/J surnames: 18-23 January
• K/L/M/N/O surnames: 25-30 January
• P/Q/R/S/T/U/V/W/X/Y/Z surnames: 1-6 February
• If you miss your week, please apply 8-13 February

Take a look at what the renewal advertising campaign will look like

Don't panic! You will have plenty of time to apply for a new pass and you will still be able to use the old one until your new one arrives in the post. If you miss your alphabetical slot, you will still be able to apply for your new card.

Holders of disabled persons passes will be contacted by their borough individually and advised what to do.